Faq

Find answers to frequently asked questions to book with Traghetti Mare

Who can I contact to get information on my online booking
Our office is at your disposal at +39 0565.31100 during office hours

Age to be specified in the reservation
Age at time of departure. It is important to insert the `age of each passenger. The insertion of accurate data allows the system to be able to calculate the fees in accordance with the age groups provided by each company. For ages are years already made at the time of journey. For children under one year of age indicate year 0.

Measurements of the vehicle
It must indicate height and length of any vehicle + trailer + any luggage on the roof or on the back.

My 4-legged friends
In all ships are allowed access to the 4-legged friends who can not enter the dining rooms and cabins. The accommodation will be in the kennel board in cages. You can not leave pets in the car during the trip.

Can I have a number of people/vehicles different return
You! Our booking system provides this possibility.

Can I book several ferry ship operators for the outward and return
You! This to allow you to book the ferry cheaper.

How much is the ticket?
The cost of the ticket is the official charged directly by ship operators.

How can I pay the ticket?
There are two forms of payment:
-Credit Card (the site is protected with SSL);
-Bank transfer. All the necessary details are provided on-line during the final phase of the purchase.

What is the time of booking confirmation?
For reservations ticketed online and pay by credit card confirmation is instant and also 'to e-mail the ticket. For booking requests are processed as quickly as possible, but no later than 48 hours.

Delivery of tickets
The ticket will be sent via e-mail to all the companies.